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What is the refund & exchange policy?

Posted by April Skin(ip:)

Date 2016-06-13 16:18:58

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Returns and exchanges are made on unopened products only.

All requests for returns & exchange must be made within 7 days of receiving the item, including refund for defected items via

Facebook message: https://www.facebook.com/global.aprilskin.official/

Email: english@aprilskin.com

Phone: +82-2-6335-0574 (Mon-Fri: 10:30am -6pm KST)

When requesting for defected or wrongly shipped items, please include detailed pictures of the products, order number, and name of the products.

For missed order, please contact our customer service on the day you received the package.

Shipping and handling charges are not refundable. APRILSKIN is responsible for shipping fee of defected products only.

All confirmed returns should be mail to following address with your order

number and first and last name:

APRILSKIN

268-17 Nonhyeon-dong, Gangnam-gu, Seoul

Korea

postal code. 06103

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Company Name. APR Co.,Ltd
CEO. Jukwang Alexander Lee, Byunghoon Victor Kim | Phone. +82-2-6335-0574
Address. 4th floor, Youngbo2 building, (Samsung-dong 168-20) 8-8,
Yeongdong-daero 96-gil, Gangnam-gu, Seoul, Korea
Business License No. 220-88-89441
E-Commerce Registration No. 2016-SeoulGangnam-00818
Personal Info Manager. Jae Ha Shin (aprilskin@aprilskin.com)
* The delivery cannot be made to P.O. box address.
(c) APR. all rights reserved. designed & hosted by Simplex Internet

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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